The world of business aviation unveils a spectrum of private airport terminals and Fixed-Base Operators (FBOs), where luxury transcends the ordinary. Not all FBOs are equal, and some redefine the meaning of opulence. Today, many operators are transforming traditional hangars into five-star hotel lobby experiences, prioritizing passenger comfort, whether for conducting Zoom meetings in elegant conference rooms or unwinding by a cozy fireplace with a steaming beverage.
Roger Woolsey, CEO of Houston-based Million Air, emphasizes the shift towards hospitality: “We’re always saying that this is not a gas station at the airport but we’re in the hospitality business. We’re in the first impressions business.”
One of the latest additions to this realm of private luxury terminals is set to open on September 6 at Atlanta’s Hartsfield-Jackson airport, following the success of the initial location at LAX. PS offers a comprehensive experience, featuring massages, manicures, chef-prepared meals, private on-site TSA screenings, and seamless transportation to and from the aircraft. Some FBOs even go as far as providing personal shoppers, chauffeur-driven Rolls-Royces, and a remarkable $1 million Sony crystal LED TV for in-flight entertainment.
As you explore our selection of favored private air terminals and FBOs, you’ll soon grasp why many private flyers find it challenging to return to commercial airlines.
Million Air FBO, White Plains, NY
Located just 30 miles north of New York City, Million Air’s terminal in White Plains, N.Y., resembles an Adirondack lodge, offering a warm stone-and-wood ambiance. Travelers can unwind in leather club chairs by one of the half a dozen fireplaces or explore amenities like a golf simulator and an attached drive-in valet garage with heated floors.
Heathrow VIP, London, UK
London’s Heathrow Airport hosts a private terminal featuring eight exclusive lounges, where Michelin-starred chef Jason Atherton designs and butlers serve gourmet meals. A personal shopper guides you through luxury shopping experiences, including brands like Chanel and Cartier. Your journey commences with a luxury car service to the airport, followed by premium time at the terminal, and culminates with direct transportation to the aircraft after check-in.
Jetex Dubai, Al Maktoum Airport
Jetex’s terminal at Dubai’s Al Maktoum Airport ensures a seamless experience, from luggage collection by the concierge to passport processing for customs and immigration. The spacious main hall boasts a pianist serenading passengers from a white grand piano, an entertainment lounge with ping pong and billiards, and one of the world’s rare $1 million Sony crystal LED TVs. Business travelers benefit from a fully equipped boardroom without leaving the terminal, while a fleet of Rolls-Royce Phantoms serves as the airport shuttle.
PS, LAX and Atlanta
Positioned across from LAX, PS provides unparalleled privacy to travelers, including Hollywood celebrities. This offsite luxury terminal boasts exclusive partnerships with TSA and Customs and Border Protection, featuring VIP entrance, on-site security screenings, customs processing, and direct access to the aircraft. The lounge exudes a members’ club ambiance, offering dining, workspaces, relaxation areas, and a selection of suites equipped with stocked pantry bars, daybeds, sitting areas, and shower spas. Additionally, chef-prepared meals and spa services, including manicures and massages, elevate the experience. A second location is set to open at Hartsfield-Jackson Atlanta International Airport in September, featuring local Atlanta artists’ artwork and sculpture.
Kayan Jet, St. Kitts’ Robert Llewellyn Bradshaw International Airport
Kayan Jet in St. Kitts boasts one of the Caribbean’s premier private jet terminals, exuding five-star resort vibes. The relaxed, rattan-themed lounge offers fine dining, private offices, outdoor terraces, nap rooms, and a duty-free shop allowing for personalized luxury purchases before boarding.
Fattal VIP, Ben Gurion Airport, Tel Aviv
The 14,000-square-foot Fattal VIP terminal at Tel Aviv’s Ben Gurion airport, managed by the Fattal hotel group, features plush private suites with showers and butler service, a business center, and a cigar lounge. This private complex expedites passenger movement through the country’s stringent security protocols, incorporating check-in points, border control, and runway access. Importantly, you don’t need to be flying privately to secure a space in this terminal.
American Aero, Dallas-Fort Worth
Serving business travelers in the bustling Dallas-Fort Worth area, American Aero is owned and operated by aircraft owners and pilots. While more utilitarian in nature compared to some, this 8,600-square-foot FBO offers a fully stocked refreshment bar and a private crew lounge with a shower and soundproof sleep room. Travelers using private jets highly commend this FBO for its prompt and friendly service, as well as its easy airport accessibility.
